Privacy Policy
Last updated: 22 April 2026
K Highway Website Solutions("we", "us", "our") is a website design and development service operated by K Highway Windows & Doors Ltd. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal information when you interact with our website:
- Contact information: name, email address, phone number, and business name when you submit a form or contact us.
- Website URL: if you submit a website audit request.
- Usage data: pages visited, time on site, browser type, device information, and IP address — collected via Google Analytics.
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and provide the services you request.
- Deliver free website audits and project quotations.
- Improve our website, services, and user experience.
- Reply to your enquiry directly when you contact us through the website forms.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you submit a form or accept cookies.
- Legitimate interest: To respond to enquiries and improve our services.
- Contractual obligation: When processing is necessary to fulfil a service agreement.
4. Cookies
Our website uses cookies for analytics and essential functionality. When you first visit our site, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies.
Cookies We Use
- Essential cookies: Required for the website to function (e.g., cookie consent preference).
- Analytics cookies: Google Analytics (GA4) — used to understand how visitors use our site. These cookies are only set if you accept them.
You can manage cookie preferences in your browser settings at any time. Declining analytics cookies will not affect your ability to use the website.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with the following third-party services solely for the purposes described in this policy:
- Google Analytics: Website usage analytics.
- Firebase (Google Cloud): Secure data storage for form submissions.
- WhatsApp (Meta): If you contact us via WhatsApp.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, typically no longer than 24 months after your last interaction. You may request deletion at any time.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing.
- Data portability.
- Withdraw consent at any time.
To exercise any of these rights, contact us at [email protected].
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure cloud infrastructure (Firebase / Google Cloud), and restricted access controls.
9. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.
11. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: [email protected]
- Website: khighwaywebsitesolutions.co.uk
- Business: K Highway Windows & Doors Ltd